| Panel |
|---|
| panelIconId | atlassian-blue_star |
|---|
| panelIcon | :blue_star: |
|---|
| panelIconText | :blue_star: |
|---|
| bgColor | #EAE6FF |
|---|
|
Stiamo aggiornando la tua esperienza utente in Cortex. In questo periodo di transizione, è possibile che alcune guide non siano completamente allineate con le novità sul portale. |
| Aura panel |
|---|
| summary | Talky Time Multi Region |
|---|
| params | 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 |
|---|
|
Se hai attivato il servizio Talky Time Direct Routing prima di Marzo 2023 non puoi scegliere la regione geografica in cui archiviare i dati relativi alla configurazione del Dominio, Provider e Utenti Teams. La tua Region di riferimento sarà Milano MI-1 e rimangono pertanto valide le precedenti guide. Per attivare Talky Time Multi region è necessario scollegare Utenti Teams, Provider, Dominio già attivi e riconfigurarli su una region disponibile in fase di ricreazione del servizio. |
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Accedi al servizio Talky Time Direct Routing dalle voci di menù laterale, sotto la categoria Unified Communication. Non sai come fare? Segui la nostra guida.
Seleziona la voce Direct Routing dalle voci di menù lateraleSeleziona la voce Provider dalle tab di navigazione in alto.
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Image Added
Tipologie di Provider
Esistono varie tipologie di Provider che si possono ricondurre alla tipologia di fornitori di numerazioni telefoniche oppure alle tipologie di Virtual PBX. Queste sono:
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| Aura cards |
|---|
| summary | Configurazione Provider PBX Seleziona questa tipologia se hai già un PBX SIP e vuoi collegarlo a Microsoft Teams. Configurazione Provider PSTN Seleziona questa tipologia se vuoi utilizzare Microsoft Teams come PBX o vuoi integrarvi i numeri telefonici geografici (numerazioni singole o GNR). Configurazione Provider SIP Account Seleziona questa tipologia se hai già attivato un Account SIP nella sezione “SIP Account” e vuoi collegarlo a Microsoft Teams. |
|---|
| params | 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 |
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Scenari e Tipologie di Provider
| Generic PBX - Asterisk - 3cx - Wildix - Avaya - Trixbox - FreeSwitch - FreePBX - Kalliope | SIP Trunk | SIP Extension |
|---|
Integrazione con PBX aziendale | | Status |
|---|
| colour | Green |
|---|
| title | SUPPORTATO |
|---|
|
| | Status |
|---|
| colour | Red |
|---|
| title | Non SUPPORTATO |
|---|
|
| | Status |
|---|
| colour | Red |
|---|
| title | Non SUPPORTATO |
|---|
|
|
Configurazione numeri geografici
(1 utente - 1 numero) | | Status |
|---|
| colour | Red |
|---|
| title | Non SUPPORTATO |
|---|
|
| | Status |
|---|
| colour | Green |
|---|
| title | SUPPORTATO |
|---|
|
| | Status |
|---|
| colour | Green |
|---|
| title | SUPPORTATO |
|---|
|
|
Configurazione numeri geografici aggiuntivi / GNR
(1 utente - multipli numeri) | | Status |
|---|
| colour | Red |
|---|
| title | Non SUPPORTATO |
|---|
|
| | Status |
|---|
| colour | Green |
|---|
| title | SUPPORTATO |
|---|
|
| | Status |
|---|
| colour | Red |
|---|
| title | Non SUPPORTATO |
|---|
|
|
Azioni su Provider
Nella Tab Provider sono mostrati tutti i Provider creati con le rispettive informazioni quali Stato, Nome, Tipologia.
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Qualora il Provider sia in stato Attivo, in corrispondenza di ciascun provider, è possibile effettuare le seguenti azioni, modificandone lo stato dello stesso:
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Disattiva : rende NON disponibile il provider per il collegamento degli utenti sia in caso di collegamento singolo utente che in caso di import massivo
Elimina : cancella il Provider (disponibile solo se tutti gli utenti configurati sono stati disassociati)
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