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Stiamo aggiornando la tua esperienza utente in Cortex. In questo periodo di transizione, è possibile che alcune guide non siano completamente allineate con le novità sul portale.

Questa pagina definisce i passaggi da seguire per richiede e gestire le funzionalità di Talky Time SIP Account.

Da questa sezione potete richiedere numerazioni PSTN nazionali ed internazionali, attivare Account SIP per la configurazione su PBX on-premise e dispositivo VoIP.

Accedi al servizio SIP Account

Per accedere al servizio SIP Account puoi seguire i seguenti passaggi:

Aura panel
summaryAccedi al tuo servizio Talky Time
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  1. Effettua il login su Cortex, verrai indirizzato sul tuo Account Manager

  2. Seleziona la voce Project Manager utilizzando il bottone apposito in alto a destra. Il portale si aprirà in una nuova tab del browser

  3. Nella categoria Unified Communication, seleziona la voce SIP Account dalle voci di menù laterale.

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summaryAccedi al servizio Talky Time dei tuoi clienti - Disponibile solo ai partner
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  1. Effettua il login su Cortex, verrai indirizzato al su Account Manager

  2. Effettua l’accesso a Partner Portal utilizzando il bottone apposito in alto a destra. Il portale si aprirà in una nuova tab del browser

  3. Seleziona la voce Clienti dalle voci di menù laterale

  4. Premi sul bottone Project Manager in corrispondenza della riga del cliente scelto

  5. Nella categoria Unified Communication, seleziona la voce SIP Account dalle voci di menù laterale.

Per saperne di più sul dettaglio cliente segui questa guida.

Screenshot 2024-05-02 at 11.21.02.pngImage Added

Attiva le funzionalità di Account SIP

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Permessi richiesti
Per procedere ai passaggi seguenti dovrai avere un utente con ruolo Admin o Tecnico. Maggiori informazioni su ruoli e permessi.

Per attivare le funzionalità di Talky Time è sufficiente seguire i seguenti passaggi:

  1. Accedi al Progetto nel quale vuoi attivare il servizio e seleziona la voce Talky Time nel menu di navigazione.

  2. Premi sul bottone Gestisci in corrispondenza delle Card SIP Account e Direct Routing in base alla tua esigenza.

Image Added

Approfondisci le guide:

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Permessi richiesti
Per procedere ai passaggi seguenti dovrai avere un utente con ruolo Admin o Tecnico. Maggiori informazioni su ruoli e permessi.

  1. Accedi al servizio Talky Time. Non sai come fare? Segui la nostra guida.

  2. Seleziona la voce SIP Account dal menù di navigazione laterale, oppure premi su gestisci in corrispondenza della card SIP Account

Dalla sezione SIP Account:

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summaryVai alla Gestione Numerazioni Richiedi, attiva ed elimina Numerazioni da collegare agli Account Vai alla Gestione Account Crea, configura ed elimina Account da utilizzare mediante protocollo SIP o collegati a Microsoft Teams
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